On October 23, 2006, Jingle Networks announced that it raised $30 million in fourth round financing from Goldman Sachs and Hearst Corporation. Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. The original parent corporation, Jingle Networks, was formed in 2005, and received its initial funding from First Round Capital of $400,000. The service, provided entirely by computer and with no human operators, uses a voice-recognition database to recognize names or places spoken by the user.
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Free directory assistance is also available from an application for the iPhone and Android mobile phones, and from their website. Callers then identify the city and state for the desired information, and can then search either by name or by business type. Callers always hear an ad at the beginning of the call, and then another after they have made their request. Sponsors cover part of the service cost by playing advertising messages during the call. This anonymized visitor and browsing information is stored in Google Analytics.Īny changes we may make to our Cookie Policy in the future will be posted on this page.1-800-FREE-411 is an American service offering advertising-supported directory assistance, operated by Marchex.Ĭallers dial 1-800 (888 or 866)-FREE411 from any phone in the United States to use the toll-free service. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the site from and the pages they visited. We use the information to compile reports and to help us improve the website. _ga_UA-#: These cookies are used to collect information about how visitors use our site.cookieconsent_status: This cookie is used to remember if you've already dismissed the cookie consent notice.locale: This cookie is used to remember your locale and language settings.registrarToken: This cookie is used to remember items that you have added to your shopping cart.JSESSIONID: This cookie is used by the application server to identify a unique user's session.
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